At Supraslot, your privacy is not merely a legal obligation — it is our genuine commitment. This document clearly explains how we collect, use, store, and protect your personal information at all times.
Six core principles that guide how we handle your personal data
All your personal data is protected with 256-bit SSL encryption. Our servers use a layered security infrastructure that is independently audited annually.
Supraslot has never and will never sell, rent, or trade your personal information to any third party for marketing purposes without your consent.
You have the right to access, correct, download, or request deletion of your personal data at any time via your account settings or by contacting our team.
The Supraslot Privacy Policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection regulations.
Your data is retained only for as long as necessary for operational and legal compliance purposes. After that period, data will be securely deleted from our systems.
In the event of any security incident involving your data, supraslot is committed to notifying you within 72 hours of the incident being identified.
This Privacy Policy ("Policy") is published by Supraslot ("we", "Platform" or "Supraslot") and describes our privacy practices in relation to the website supraslot.plus and all related services. This Policy applies to all users, visitors, and registered members of our platform.
Supraslot takes the privacy of Malaysian users seriously. We understand that when you entrust us with your personal information — whether your name, phone number, or financial transaction details — you are placing a great deal of trust in us. We do not take that trust lightly.
This Policy is designed to give you a clear and straightforward understanding of how your data is handled. We have made every effort to avoid confusing legal jargon — while this is an official document, it is written so that every player can easily understand it.
By using the Supraslot platform, you agree to the collection and use of information as described in this Policy. If you do not agree, please stop using the platform and contact us to discuss your options .
Supraslot collects various types of information to ensure the platform operates smoothly, securely, and in compliance with legal requirements. The following are the categories of data we collect:
In some cases, we may receive information from licensed payment processors and KYC service providers for identity verification purposes, as well as from fraud prevention agencies to safeguard your account.
| Data Category | Example | Primary Purposes |
|---|---|---|
| Identity | Name, MyKad, date of birth | KYC verification, legal compliance |
| Contact | Email, phone number | Communications, account recovery |
| Financial | Bank account, e-wallet | Deposit and withdrawal processing |
| Technical | IP address, session logs | Security, fraud prevention |
| Games | Betting history, wins | Platform operations, compliance |
Supraslot uses your personal information solely for legitimate and reasonable purposes. The following are the primary purposes for which your data is used:
Supraslot does not sell or rent your personal data to any party for commercial purposes. However, there are limited situations where we may need to share your information with certain parties:
We work with carefully selected third-party service providers, including licensed payment processors, identity verification (KYC) service providers, fraud protection platforms and secure hosting service providers. All these third parties are bound by strict confidentiality agreements and are only permitted to use your data for purposes we have specified.
We may need to disclose your information to relevant authorities — including law enforcement agencies or regulatory bodies — where we are required to do so by law, court order, or to protect the rights and safety of other users.
If supraslot is involved in any merger, acquisition, or asset sale, user data may be transferred as part of that transaction. We will notify you in advance via email or a clear notice on our website should this situation arise.
Supraslot continuously invests in the latest security infrastructure to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Supraslot uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a better experience for you.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled without impacting your ability to log in and use the platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you in a readable format.
If any of your information is inaccurate or outdated, you have the right to request its prompt correction.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes or in certain other circumstances.
You have the right to receive your personal data in a structured, digitally portable format for transfer.
In certain circumstances, you may request that we restrict the processing of your data while a query is being resolved.
To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will respond to your request within 30 working days.
Supraslot retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy, or as required by applicable law. The following are our data retention guidelines:
When data is no longer needed, it is securely deleted using methods that ensure it cannot be recovered.
The supraslot platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that we have inadvertently collected data from someone under the age of 18, we will take immediate steps to delete that data from our systems and close the relevant account. If you are a parent or guardian and believe your child has registered on our platform, please contact us immediately at [email protected] so that we can act promptly.
Supraslot may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any updates will be published on this page with a new effective date.
For significant changes that affect your privacy rights, we will notify you by email or through a prominent notice on the website before the changes take effect. Continued use of the platform after notice is given will be considered acceptance of the updated Policy.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, we are here to listen and assist:
We are committed to responding to all privacy-related enquiries within 5 working days, and for official data rights requests within 30 working days as required by Malaysia's PDPA.
You may also refer to the FAQ us or read our Terms & Conditions us for more information on how our platform operates.
Play with peace of mind — Supraslot protects your privacy every step of the way. Register today and enjoy a safe, fair, and entertaining wagering experience with Malaysia's player community.